Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

8 April, 2024

Madagascar – Disruption caused by Cyclone Gamane

Paositra Malagasy, asks us to inform other Union member countries and their designated operators that the northern and eastern regions of Madagascar were…

8 April, 2024

Australia – Back to normal (severe weather / flooding in regional Western…

Australia Post, wishes to inform other Union member countries and their designated operators that the disruption caused by severe weather and flooding in…
2 April, 2024

Haiti – Disruption to postal services

The designated operator of Haiti, Office des Postes d'Haïti, wishes to inform other Union member countries and their designated operators that, owing to…

2 April, 2024

Israel – Update on situation

Israel Postal Company (Israel Post) wishes to provide other Union member countries and their designated operators with an update on its force majeure case.

8 March, 2024

Australia – Back to normal (bushfires)

Australia Post, wishes to inform other Union member countries and their designated operators that the operational difficulties caused by bushfires in…
8 March, 2024

Mauritius – Back to normal (Eleanor storm)

Mauritius, Mauritius Post, wishes to inform other Union member countries and their designated operators that the operational difficulties caused by Severe…
8 March, 2024

Slovakia – Interruption of EDI messages

Slovenská pošta, a.s., wishes to inform other Union member countries and their designated operators that the transmission of EDI messages will be…

8 March, 2024

Belarus – IT issues

Belpochta, wishes to inform other Union member countries and their designated operators that it will be conducting maintenance operations with regard to…

8 March, 2024

Belgium, Denmark, Finland, Greece, Hungary, Malta, Norway, Poland,…

The designated operators (DOs) of Belgium, Denmark, Finland, Greece, Hungary, Malta, Norway, Poland, Portugal, Sweden and Switzerland wish to inform other…

29 February, 2024

Greece – Strike

Hellenic Post, would like to inform other Union member countries and their designated operators that the Association of Civil Servants has called a…

29 February, 2024

Australia – Bushfires

Australia Post, asks us to inform other Union member countries and their designated operators that bushfires in regional Victoria are impacting the…

29 February, 2024

Italy – Back to normal (strike)

Poste Italiane, wishes to inform other Union member countries and their designated operators that the strike involving the personnel of Poste Italiane's…
23 February, 2024

Mauritius – Severe Tropical Storm Eleanor

Mauritius Post, wishes to inform other Union member countries and their designated operators that a class 3 cyclone warning is currently in force in…

23 February, 2024

Jamaica – Local government elections

Jamaica Post, wishes to inform other Union member countries and their designated operators that local government elections will be held in Jamaica on…

23 February, 2024

Israel – Municipal elections

Israel Postal Company (Israel Post), wishes to inform other Union member countries and their designated operators that municipal elections will be held in…

14 February, 2024

Italy – Strike

Poste Italiane, would like to inform other Union member countries and their designated operators that a strike called by several unions, without the…

13 February, 2024

France – Back to normal

La Poste, wishes to inform other Union member countries and their designated operators that the difficulties experienced from 23 January to 3 February…
7 February, 2024

Japan – Interruption of EDI transmissions

Japan Post Co., Ltd, asks us to inform other Union member countries and their designated operators that the transmission of EDI messages will be…

7 February, 2024

France – Industrial action in Mayotte

La Poste Group, wishes to inform other Union member countries and their designated operators that, owing to industrial action in Mayotte, parcel-post and…
7 February, 2024

Türkiye – Back to normal (Earthquakes)

Turkish PTT Corporation, asks us to inform other Union member countries and their designated operators that the situation has returned to normal, and all…

7 February, 2024

Belgium – Strike

bpost, wishes to inform other Union member countries and their designated operators that it has received notification of a strike that is scheduled to…
2 February, 2024

Mexico – Update on postal services following Hurricane Otis

Servicio Postal Mexicano, would like to advise other Union member countries and their designated operators that the situation in Acapulco and the…
1 February, 2024

Luxembourg – Back to normal

Luxembourg Post, wishes to inform other Union member countries and their designated operators that the operational difficulties owing to bad weather have…
1 February, 2024

Belgium – Back to normal (Heavy snowfalls)

​bpost, asks us to inform other Union member countries and their designated operators that its postal operations have resumed as normal.
1 February, 2024

Norway – Back to normal (extreme weather)

Posten Bring AS, asks us to inform other Union member countries and their designated operators that its postal operations have resumed as normal.
1 February, 2024

Papua New Guinea – Back to normal

Post PNG, would like to inform other Union member countries and their designated operators that its postal and call centre operations have now resumed as…
30 January, 2024

Belgium – Farmers’ movement

bpost, wishes to inform other Union member countries and their designated operators that, as of 27 January 2024 and owing to the expansion of the Belgian…

29 January, 2024

France – Farmers’ movement

La Poste, wishes to inform other Union member countries and their designated operators that, as of 23 January 2024 and owing to the expansion of the…
29 January, 2024

France – Back to normal

La Poste, wishes to inform other Union member countries and their designated operators that, as of 23 January 2024 and owing to the expansion of the…
22 January, 2024

Mauritius – Back to normal (Cyclone Belal)

Mauritius Post, wishes to inform other Union member countries and their designated operators that its postal and call centre operations have now resumed…
22 January, 2024

Luxembourg – Bad weather

Luxembourg Post, wishes to inform other Union member countries and their designated operators that poor weather has been causing it significant…

22 January, 2024

Papua New Guinea – State of emergency owing to civil unrest

Post PNG, would like to inform other Union member countries and their designated operators that the Government of Papua New Guinea has declared a state of…

22 January, 2024

France – Adverse weather conditions

La Poste, wishes to inform other Union member countries and their designated operators that it is currently experiencing operational difficulties owing to…

22 January, 2024

Belgium – Heavy snowfalls

bpost, wishes to inform other Union member countries and their designated operators that it has been experiencing significant operational difficulties for…

2 January, 2024

Denmark – Resumption of data transmissions for EMSEVT events for items to…

PostNord Danmark, asks us to inform other Union member countries and their designated operators that data transmissions have been back to normal since 11…

2 January, 2024

Japan – Earthquake

Japan Post Co., Ltd, wishes to urgently notify Union member countries and their designated operators that the delivery of all types of inbound mail…

27 December, 2023

Thailand – Floods

The designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their designated operators that, owing to…

27 November, 2023

Italy – National strike

Poste Italiane, would like to inform Union member countries and their designated operators that certain Italian unions have announced a 24-hour…

27 November, 2023

Serbia – Back to normal

Post of Serbia, would like to inform other Union member countries and their designated operators that, following the unlawful suspension of work by a…
27 November, 2023

Niger – Resumption of normal operations (since 27/10)

All international postal operations have now resumed as normal since last 27/10
16 November, 2023

Italy – Back to normal

Poste Italiane, wishes to inform Union member countries and their designated operators that any disruption resulting from the flooding in Tuscany has now…
16 November, 2023

Fiji – Back to normal

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that operations will return to normal in all of its outlets…
14 November, 2023

Fiji – Tropical cyclone

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that all of its outlets will be closed tomorrow, 14 November…

7 November, 2023

Democratic Republic of the Congo – Back to normal following floods

Société Congolaise des Postes et Télécommunications (SCPT), wishes to inform Union member countries and their designated operators that, following floods…
7 November, 2023

Italy – Disruption owing to flooding in Tuscany

Poste Italiane, would like to inform Union member countries and their designated operators that the Tuscany region has been experiencing extreme weather…
2 November, 2023

Thailand – Back to normal

Thailand Post, would like to inform other Union member countries and their designated operators that all postal operations have returned to normal,…
2 November, 2023

Jamaica – Back to normal

Jamaica Post, wishes to inform other Union member countries and their designated operators that operations have resumed as normal at the central sorting…
31 October, 2023

Jamaica – Resumption of normal operations

Jamaica Post, wishes to inform other Union member countries and their designated operators that operations have resumed as normal at the central sorting…
27 October, 2023

Morocco – Return to normal after earthquake

Poste Maroc, would like to inform other Union member countries and their designated operators that postal operations have resumed as normal following the…
24 October, 2023

Indonesia – Delays in delivery of all international inbound items

Pos Indonesia, would like to inform other Union member countries and their designated operators that, as result of the implementation of new import…