Oceania Background 1-min

About Asendia

We empower businesses to grow across borders with a range of international e-commerce and mail delivery services.

Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.


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Asendia is located in 4 continents and delivers parcels & mail worldwide

Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Netherlands  /  Spain   /  Sweden  /  SwitzerlandUnited Kingdom
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Asendia UK Staff Asendia USA offices Asendia USA employee Asendia Customer Service man Asendia USA siteAsendia USA main site
North Asia

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Asendia has partnered with An Post for their Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland.
Middle East

Asendia has partnered with Emirates Post Group (EPG), the logistics market enabler of the United Arab Emirates (UAE) to cover the complete range of e-PAQ services (Standard, Plus and Select) in the GCC countries and Middle East.  

Emirates Post reveals new look - Parcel and Postal ...

 Asendia has partnered with Israel Post, the largest last-mile provider in Israel.  
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DTDC, a leading Indian Express and Parcel Service Provider, have a strategic partnership with Asendia to offer Indian retailers access to Asendia's global network. Competitive tracked solutions are available to key destinations such as the USA, UK, Australia and Canada.




Asendia is partners with Selluseller, the Asian market is dominated by marketplaces, and with Selluseller’s SaaS platform you can manage inventory, orders, pricing and product catalogue across 40+ marketplaces in Asia.



South Asia

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Asendia Europe
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Norway   /  Netherlands  /  Spain   /  Sweden  /  United Kingdom
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Asendia Hong Kong combines years of experience to offer unrivalled e-commerce and mail solutions.

Asendia Hong Kong strengthens our offer across Asia with an experienced leadership team in the mail and parcel logistics industry.

We ensure that online retailers in Hong Kong can deliver a world-class cross-border shopper experience. For this, retailers need easy-to-use, trustworthy and comprehensive solutions to satisfy the growing demands of online global shoppers. That's exactly what we offer!



Where are we?

Our office and operation centre are both located in Tsuen Wan, NT, Hong Kong. 


Our Local Mission

We want to excel in every interaction with our customers. So we look for innovative ways to make your experience even better. We are determined to grow sustainably, taking a responsible attitude to the world around us. As a global business, we're proud of the way we collaborate across borders. We are trusted specialists in France and Switzerland and now established throughout Europe, North America and Asia.


Meet the team

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We have a wealth of knowledge and provide a friendly and professional service. As well as our team at Asendia Hong Kong we have the support of colleagues and partners within the Asia Pacific region and at our Head Offices in France and Switzerland.  
Lionel Headshot
Lionel Berthe
Head of Asia-Pacific
Joshua Mclarin
CEO, Hong Kong & North Asia
Vivian Ming
General Manager
Business Development



Our Strategic Partners

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Our partnership model enables us to offer you several ways to access our delivery services, and many more solutions to achieve success internationally.


Asendia Hong Kong has strategic partnerships with leading providers of e-commerce fulfilment services and digital e-commerce platforms, as well as delivery companies. This enables us to provide you with more ways of accessing our services, with an integrated solution that not only handles your international order distribution but also optimises the whole process from order receipt to delivery.
We can also empower you to grow your business by localising your customer’s shopping experience no matter where they are in the world and connecting you to marketplaces.

Unrivalled mail heritage and innovating in e-commerce


Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value added services too, including returns, fulfilment and lettershop, and we have acquired a number of companies to enhance our services, including eshopworld a global e-commerce software business.

La Poste and Swiss Post

Founded in 2012, Asendia has the combined expertise of over 1,500 employees across 4 continents.

32 Global locations

Operations in North America, Europe, Asia and Oceania and final-mile delivery partners across the globe.

Delivering Worldwide

Our e-PAQ parcel solutions and mail services are global and we deliver millions of items each month.


Asendia's Vision 2025

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We make cross-border commerce easy, reliable and sustainable - worldwide

Customers come first and we support their international ambitions through smart technology and agile logistics excellence.

We provide brands with digital solutions improving consumers’ online shopping experience and connect retailers with marketplaces.

We give our customers access to global markets through our extensive and innovative distribution solutions, harnessing our worldwide postal partnerships.

Acquisitions and Partnerships

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We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.

esw logoAsendia acquired full ownership of eshopworld in 2021, after an initial investment in 2013, and acquiring a majority controlling stake in 2017.

eshopworld is a Dublin based software company specialising in e-commerce technology that improves an international shopper's online experience, making them more likely to buy again and again. This includes displaying local pricing and payment methods, customs duties and tax calculations, and multilingual customer service. 


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Our recent acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 


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Premium Partners

Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.



Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.




In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.



Sustainability taken seriously

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Our founding companies La Poste and Swiss Post were ahead of their time in focusing on sustainability. We continue that heritage by taking positive, responsible action to minimise our impact on the natural world. 




We are committed to Measure, Reduce, Offset and Advise - we apply this to everything we do. From energy efficient transport to investment in carbon offsetting projects, we're proud that all our deliveries from Europe are now carbon neutral. We're working hard all over the world to do even better.


Find out more



Sustainability  Sustainability 2


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