Assistant Account Service Manager

We are looking for a qualified caliber to join our Account Service team in Asendia Hong Kong. In this position, you will assist the Account Service Manager to build a strong relationship with our customers and assist to manage the team KPI performance to meet the business and customers requirement.
Location: Hong Kong
Position: Full-time
Closing Date: 30.10.2022
Yellow Line


Your Tasks


• Collaborate closely with Sales, Warehouse & Operation and Finance team in day-to-day operations
• Assist the manager to monitor team performance, daily coaching to Account Services officer/executive, identify loopholes and modify existing workflows
• Assist the manager to work with Headquarter and Regional offices to drive business initiative projects and manage deliverables
• Maintain and build up relationship with existing key accounts to support business growth
• Create and manage regular and ad-hoc reports according to business needs
• Perform ad-hoc tasks assigned by the manager and Management




Your Profile


• At least 5 years’ working experience in Customer Service/Account Service field and 2 years’ experience in team management
• Degree holder in Business Administration, Commerce or related disciplines
• Good team leader, self-motivated, proactive, flexible and well organized
• Able to meet tough deadline & withstand pressure
• Experience in Logistic/E-commerce industry is highly preferred



About Asendia


Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Employee wellbeing and corporate social responsibility is at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.


How to Apply

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.
You can apply via the LinkedIn advert here
Or, please send your application in English to mentioning the reference ""
For further information, please contact:
Ms. Kennis Tse, Human Resources Manager Asendia Hong Kong