1. English
  2. Returns
  3. Managing Returns
  4. Domestic Returns

Domestic Returns

Domestic Returns offers a local experience for the shopper.

To simplify your returns handling and provide your customers proximity for dropping off their returning parcels, access to a local address is given. This strengthens shopper trust and accelerates the returns process.

With our Domestic Returns, there are two choices: a Prepaid solution to enable free returns, or a Partly-paid option so customers enjoy cheaper postage rates for returns.

Specifically for Switzerland, Content Check and Duty Drawback can be set up as additional services.
Domestics_returns 国内退件解决方案

Benefits

  • Improved shopper satisfaction
  • Increased customer retention; a shopper prompt to reorder on your website
  • Enhanced shopping experience with ability to ship returns locally
  • Reduced processing time for customer refunds
  • Flexibility and choice with Prepaid or Partly-paid solutions
  • User-friendly tools to complement the process: Asendia Shipping and Asendia Tracking
Request a quote

Our Domestic Returns solution streamlines the returns process for you and your customers.

CONTACT US TO LEARN MORE

Related products

电子商务Colissimo在法国提供的高级退件

Domestic Returns in France by Colissimo

Giving your French customers choice and convenience for their returns.
Domestic Returns in France by Colissimo

Giving your French customers choice and convenience for their returns.

Use our Colissimo service, owned and run by La Poste, for even greater peace of mind. Customers can choose their place of returns and even have returns collected directly from their mailbox. The service provides comprehensive tracking of parcels from pickup to return.

This is a cost-effective solution refined by local expertise that puts you and your customers in control of returns.

Contact us to learn more about our Returns range.

电子商务Postpac在瑞士提供的高级退件

Domestic Returns in Switzerland by Postpac

Giving your Swiss customers choice and convenience for their returns.
Domestic Returns in Switzerland by Postpac

Giving your Swiss customers choice and convenience for their returns.

Use our premium service, refined by Swiss Post’s local expertise, for even greater peace of mind. For ultimate convenience, your customers can choose to drop off their parcel at the local post office or order a free home collection. The service provides comprehensive tracking of parcels from pickup to return.

This is a cost-effective solution that gives you and your customers greater control over returns.

You can further benefit from our expert knowledge of customs processes, thanks to our additional Content Check and Duty Drawback services.

Contact us to learn more about our Returns range.

Destination
Industry
location-selector-bg_small.jpg