Turkey – suspension of service

19 March, 2020

The designated operator of Turkey, Turkish PTT Corporation, would like to inform other Union member countries and their designated operators that, in order to help to prevent the spread of the coronavirus (COVID-19) throughout Turkey, a period of leave has been declared for certain parts of its workforce, especially those in high-risk categories, in both the public and private sectors.

This will have a major impact on operations and, consequently, on quality of service for all types of inbound mail (letter-post, parcel-post and EMS items). For this reason, service delivery standards cannot be guaranteed and a situation of force majeure has been declared until the situation returns to normal.

Turkish PTT Corporation thanks all Union member countries and their designated operators for their understanding, and will inform them via EmIS once the situation has returned to normal.