Italy – Update on the measures taken to minimize the spread of the novel coronavirus

09 March, 2020

The designated operator of Italy, Poste Italiane, asks us to inform other Union member countries and their designated operators that, further to the Ministerial Decree of 4 March 2020, postal services have resumed in off-limits municipalities, with effect from 5 March 2020. However, the following temporary and precautionary measures, aimed at minimizing human contact, will be taken:

– All mail items, including registered mail, insured letter-post items and parcels, will be deposited in mailboxes, with a notice signed by the postman/woman, informing the recipient of this temporary measure;

– If the addressee is absent or refuses to accept this mode of delivery, the postman/woman will leave a specific form (notice of delivery) and instructions in the recipient’s mailbox, enabling the recipient to collect the item from a post office;

– Items rejected by the addressee will be returned to sender.

As of 6 March 2020, these measures will be extended to the entire national territory, until 15 March or until any other information is provided by the relevant authorities.

Poste Italiane thanks all Union member countries and their designated operators for their understanding and will provide updates on any further progress via EmIS.