Spain – Opening of mail routes and extension of the state of alert

2020-05-26

the designated operator of Spain, Correos y Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to improvements with regard to international transport capacity and the ability of certain destinations to resume the acceptance of mail, it is now able to send mail (letter-post, parcel-post and EMS items) to the following destinations:

ARGENTINAKOREA (REP.)
ARMENIALATVIA
AUSTRIALESOTHO
BELARUSLITHUANIA
BELGIUMLUXEMBOURG
BRAZILMACAO, CHINA
BULGARIA (REP.)MALAYSIA
CANADAMEXICO
CHINA (PEOPLE'S REP.)MOROCCO
COLOMBIANAMIBIA
CONGO (REP.)NETHERLANDS
COSTA RICANIGER
CROATIANIGERIA
CYPRUSNORTH MACEDONIA
CZECH REPUBLICNORWAY
DENMARKPAKISTAN
EQUATORIAL GUINEAPANAMA (REP.)
ESTONIAPOLAND
ETHIOPIAPORTUGAL
FINLANDROMANIA
FRANCERUSSIAN FEDERATION
GABONSAUDI ARABIA
GEORGIASENEGAL
GERMANYSERBIA
GHANASLOVAKIA
GREECESLOVENIA
HONG KONG, CHINASOUTH AFRICA
HUNGARYSRI LANKA
ICELANDSUDAN
INDIASWEDEN
INDONESIASWITZERLAND
IRELANDTANZANIA (UNITED REP.)
ISRAELTOGO
ITALYTURKEY
JAPANUKRAINE
JORDANUNITED KINGDOM
KAZAKHSTANUNITED STATES
KENYAZIMBABWE

The shipment of mail is expected to improve in June, owing to the availability of charter flights run by the main airlines operating in Spain, and it is hoped that flights will have returned to normal by the end of June. In the meantime, however, the situation of force majeure previously declared remains in place and Correos y Telégrafos remains unable to accept letter-post, parcel-post and EMS items destined for all member countries to which transport capacity is unavailable.

Furthermore, the Spanish Government has extended the state of alert, initially declared on 14 March 2020 to reduce the risk of the spread of the novel coronavirus (COVID-19), until 7 June 2020. This state of alert may be further extended for an undefined period.

This will continue to have a major impact on operations. Consequently, until further notice, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature, as defined by the UPU Regulations and bilateral or multilateral agreements signed with other designated postal operators.

Moreover, in view of the increased use of road transportation and the operational conditions imposed by the current COVID-19 crisis, the unloading of bulky and non-palletized loads from trucks arriving at the Madrid-Barajas office of exchange may be subject to delays of 48 to 72 hours.

Correos y Telégrafos is working on a de-escalation plan in order to gradually resume normal operations over the coming weeks.

Correos y Telégrafos thanks all Union member countries and their designated operators for their understanding;