Slovenia – measures taken to limit the spread of coronavirus

2020-03-19

The designated operator of Slovenia, Pošta Slovenije, asks us to inform other Union member countries and their designated operators that, given the situation in Slovenia and the government’s official declaration of COVID-19 as an epidemic, all residents have been asked to stay at home and reduce their social contacts and physical movement within the country to a minimum.

These measures will have repercussions on Pošta Slovenije’s ability to keep sorting and delivery operations functioning, and operations and performance will be impacted. Quality of service for all types of inbound and outbound mail (EMS, parcel post and letter post) is therefore affected, and this is expected to remain the case until the end of the epidemic. For this reason, service delivery standards cannot be guaranteed, and a force majeure clause regarding quality of service is being invoked until the situation returns to normal.

Pošta Slovenije is fully committed to continuing providing postal services as far as possible, but should the situation worsen, it will be forced to temporarily suspend the acceptance of mail for destinations outside Slovenia to which transport is not available.

Pošta Slovenije thanks all Union member countries and their designated operators for their understanding; it will provide timely updates on any relevant changes via EmIS.