Hong Kong, China – Further measures to limit the spread of COVID-19

2020-03-30

The designated operator of Hong Kong,China, Hongkong Post, asks us to inform other Union member countries and their designated operators that, in response to the latest development regarding coronavirus (COVID-19), Hongkong Post has temporarily changed its delivery process for all items requiring signature on delivery.

With effect from 28 March 2020, for letter-post, parcel-post and EMS items requiring signature on delivery, when performing at-the-door delivery, the postman or postwoman will not obtain a signature from the recipient to reduce human interaction. The provision of EDI events will not, however, be affected.

In case of an unsuccessful at-the-door delivery attempt, the recipient will receive a notification requesting him/her to collect the item at a designated post office, in accordance with the normal procedure.  The collection arrangements at the post office remains unchanged.

 

Hongkong Post thanks all other Union member countries and their designated operators for their understanding